Support

SILUNE 1.0.0 · iOS and Android

Something broken, something confusing, or something to suggest — write to us. Since there is no account and no server, we cannot look anything up on your behalf, so please describe it fully: which device, which iOS or Android version, and what you were doing when it went wrong.

Email

thangpn0207@gmail.com

We answer in Tiếng Việt or English, usually within a few working days.

Common questions

Will my data follow me to a new phone?: Not automatically. There is no server, so there is no sync. Export an encrypted copy on the old phone, move the file across, and import it on the new one.
I released a passage by mistake. Can I get it back?: No. Release deletes it outright — no trash, no recovery, and it was never on a server. That is why the screen asks once before doing it.
What if my lock stops working?: The lock uses your system's Face ID or fingerprint, not a SILUNE-specific code. If biometrics fail, use your device's fallback unlock.
Does SILUNE send anything over the network?: No. Turn on airplane mode and the app runs exactly the same. If you see it asking for network permission, that build is not ours.
Is there a web or desktop version?: Not yet. This site is only an introduction — there is nothing here to log into.
I'm in a bad place. Can SILUNE help?: SILUNE is a place to write, not therapy, and it does not replace a professional. If you are in crisis or thinking about harming yourself, reach out to someone you trust or an emergency support service where you live — now, not later.